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PrimaCARE, P.C.

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Position: Medical Phone Receptionist
Location: Fall River, MA
Job Type: Full Time

Job Description:

The Medical Phone Receptionist will attend to all patients on the phone. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support the delivery of quality patient care.  Responsibilities include:

  • Answer/Triage all incoming calls and deal with inquiries in a professional manner
  • Register patients according to established protocols
  • Assure patients have all necessary forms and documentation for their visits
  • Reschedule appointments and monitor schedules
  • Ensure patient information is accurate including billing information
  • Inform patients of medical office procedures and policies
  • Maintain and manage patient records
  • Schedule patient appointments
  • Remind patients of co-pays and payments
  • Respond and comply to requests for information
  • Complete other clerical duties as assigned
  • Safeguard patient privacy and confidentiality

Benefits for our Permanent Placements Include:

  • Medical, Dental, Vision and Life Insurance
  • 401K/ROTH and Safe Harbor Plans
  • Paid Time Off

Minimum Requirements:

  • Excellent customer service skills
  • Attention to detail
  • Knowledge of medical terminology, procedures and diagnosis
  • Knowledge of computer and relevant software applications
  • Knowledge of general administrative and clerical procedures
  • Working knowledge of healthcare insurance preferred

About PrimaCARE, P.C.:

Prima Care, P.C. was founded in 1996 and is a large, multi-specialty medical group serving southeastern New England. With over 150 providers, including primary care physicians and a broad range of specialists, we offer quality health care, a diversity of services and treatments, convenient and friendly service, and state-of-the-art testing facilities to support your diagnosis and treatments.
In addition to our main Fall River campus and walk-in Center, Prima Care has medical offices and Walk-In centers in Somerset, Westport, and Dartmouth, as well as satellite offices in Tiverton, Rhode Island. We also provide care in patient’s homes, nursing homes and hospitals and two Outpatient Physical Therapy clinics located in Fall River and Somerset, MA.
We live and work by the golden rule and our company values that include integrity, respect, professionalism, ethical behavior and partnership.