Endoscopy Scheduling Coordinator

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Position: Endoscopy Scheduling Coordinator
Location: Fall River, MA
Job Type: Full-Time

The Endoscopy Scheduling Coordinator’s responsibilities include scheduling procedures, communicating with patients and providers, and maintaining accurate schedules. The coordinator will need to be supportive of the department’s mission with a positive, constructive, and creative demeanor.

Essential Job Functions:

Answer all incoming calls regarding procedures
Review patient demographic information and complete surgical questionnaire with patients to determine if patients health status allows them to have procedure at Outpatient Endoscopy Center vs Hospital setting
Review all patient medications to allow provider to appropriately adjust medications before procedure (Iron, all diabetic medications and anticoagulants)
Educate patient on required preparation for all procedures. Including mailing instruction brochure to patient
Review patient records and schedule future procedures based on Provider’s recommendation using the American Cancer Society guidelines to ensure proper follow up.
Generate encounter documenting attempts made to patient if no response from patient the ordering Provider/PCP is notified and letter is sent to patient explaining the importance of procedure
Obtain all medical clearance and legal guardianship paperwork when necessary
Enter post-surgical data into patients surgical history
Review all incoming requests from outside facilities and providers to ensure patient is due for procedure
Complete other clerical duties as assigned

Skills and Qualities:

Excellent organizational skills
Ability to multitask
Exceptional customer service
Attention to detail
Excellent communication skills
Ability to work independently and with a team
Ability to problem solve and prioritize workload

Minimum Requirements:

Experience in medical office preferred.
Previous experience working in a healthcare environment is required with a High School diploma or graduation equivalency degree (GED) and a certificate.
Knowledge of medical terminology and anatomy and experience with office procedures and in business/administrative processes and procedures with strong computer skills.

Benefits for our Permanent Placements Include:

Medical, Dental, Vision and Life Insurance
401K/ROTH and Safe Harbor Plans
Paid Time Off

About PrimaCARE, P.C.:

Prima Care, P.C. was founded in 1996 and is a large, multi – specialty medical group serving southeastern New England. With over 150 providers, including primary care physicians and a broad range of specialists, we offer quality health care, a diversity of services and treatments, convenient and friendly service, and state –of-the-art testing facilities to support your diagnosis and treatments.

In addition to our main Fall River campus and walk-in Center, Prima Care has medical offices and Walk In centers in Somerset, Westport, and Dartmouth, as well as satellite offices in Tiverton, Rhode Island. We also provide care in patient’s homes, nursing homes and hospitals and two Outpatient Physical Therapy clinics located in Fall River and Somerset, MA.

We live and work by the golden rule and our company values that include integrity, respect, professionalism, ethical behavior and partnership.