Surgical Scheduler (Vascular Surgery)

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Location: Fall River, MA
Category: Health Care
Prima CARE, P.C. is looking to hire a Surgical Scheduler (Vascular Surgery) at its Fall River, MA site. Primary responsibilities will include:

DescriptionPrimaCARE, P.C.
Positon:                      Surgical Scheduler (Vascular Surgery)           
Location:                     Fall River, MA
Job Type:                    Full-Time        

Job Description:
The Surgical Scheduler is responsible for scheduling hospital procedures consistent with the patient’s diagnosis and procedure request. This position requires excellent customer service skills with patients, employees, and the public. The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy.

Essential Functions and Responsibilities:

  • Schedules hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
  • Schedules diagnostic and imaging tests to be completed. Schedules office and hospital based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.
  • Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital based procedures, including scheduling with contracted anesthesia groups.
  • Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves.
  • Enters notes/special instructions needed for scheduling in the electronic medical records
  • Completes accurate documentation of informed consent with patients for procedures and surgeries as surgeries as needed.
  • Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
  • Confirms patient’s insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
  • Ensures patients have proper medical clearance and pre-surgical testing as needed.
  • Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
  • Ensures completion of assessment for advance directive, including DNR when applicable.
  • Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.
  • Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
  • Assists other members of the department as needed.
  • Other duties as assigned.
Benefits for our Permanent Placements Include:
Medical, Dental, Vision and Life Insurance.  401K/ROTH and Safe Harbor Plans.  Paid Time Off.

Requirements and Skills:
  • Familiarity with EMR system.
  • Attention to detail
  • Must demonstrate consistent professional conduct and meticulous attention to detail.
  • Must possess excellent verbal and written communication skills as well as interpersonal with patients, staff, and other healthcare professionals.
  • Critical thinking skills and a positive attitude essential.


About PrimaCARE, P.C.:
Prima Care, P.C. was founded in 1996 and is a large, multi – specialty medical group serving southeastern New England.  With over 150 providers, including primary care physicians and a broad range of specialists, we offer quality health care, a diversity of services and treatments, convenient and friendly service, and state –of-the-art testing facilities to support your diagnosis and treatments.

In addition to our main Fall River campus and walk-in Center, Prima Care has medical offices and Walk In centers in Somerset, Westport, and Dartmouth, as well as satellite offices in Tiverton, Rhode Island.  We also provide care in patient’s homes, nursing homes and hospitals and two Outpatient Physical Therapy clinics located in Fall River and Somerset, MA.
We live and work by the golden rule and our company values that include integrity, respect, professionalism, ethical behavior and partnership. 

Requirements
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