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Positon: Medical Receptionist – Walk In
Location: Fall River, MA
Job Type: Full - Time
The Walk-In receptionist will be the first member of the staff to interact with the patient via their arrival or over the phone. They play an integral role in the Patient/Prima CARE relationship.
They will be responsible for a variety of activities in the front office including being aware of the reasons for patient to be seen, recognizing symptoms and prioritizing visits according to urgency. The receptionist will create Tele/Audio Visits, DOT, Camp, Sports Physicals appointments, perform telephone reception, routing and screening calls, greeting patients/visitors, verifying demographic information, insurance coverage and scanning any missing or updated forms to complete patient registration.
Assist COVID screen team with questions and concerns regarding reported symptoms. Additionally, they are responsible in reviewing, explaining and collecting patient account balances, collecting co-payments, and collecting all Diagnostic Center Self Pay, the coordination of mail and contributing to the security of the Centers.
Essential Job Functions:
Prima Care, P.C. was founded in 1996 and is a large, multi – specialty medical group serving southeastern New England. With over 150 providers, including primary care physicians and a broad range of specialists, we offer quality health care, a diversity of services and treatments, convenient and friendly service, and state –of-the-art testing facilities to support your diagnosis and treatments.
In addition to our main Fall River campus and walk-in Center, Prima Care has medical offices and Walk In centers in Somerset, Westport, and Dartmouth, as well as satellite offices in Tiverton, Rhode Island. We also provide care in patient’s homes, nursing homes and hospitals and two Outpatient Physical Therapy clinics located in Fall River and Somerset, MA.
We live and work by the golden rule and our company values that include integrity, respect, professionalism, ethical behavior and partnership.