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Administrative Support Offices
You may contact these offices directly for information:

Transcription Department
Heidi Parent, Manager

  • Experienced staff in all subspecialties to provide professional medical transcription
  • 12-24-hour turn-around time or sooner. Stats are done immediately.

Prima CARE, P.C.
Transcription Department
187 Plymouth Avenue
Fall River, MA 02722-1070


Patient Care Coordination Department
Ana Araujo, RN, BSN and Christine Leeman, RN, MS, CCM

Prima Care, P.C.'s Patient Care Coordination Department is a patient-focused collaboration team aimed to improve patient outcomes and to reduce unplanned hospital admissions.

The Patient Care Coordination Department is composed of registered nurses and a medical director. This team consists of (1) a hospital-based case manager, who provides on-site assessment of transitioning needs, (2) an office-based case manager, who provides telephonic assessment of patient's transition and coordinates follow-up services, and (3) a medical director, who is a physician in active clinical practice, who oversees the department's clinical management and is available to contact the patient's primary care physician to clarify any care issues and suggest alternative care plans in support of the primary care physician's plan and patient's care needs.

Our Patient Care Coordination Department is geared to organize patient care sufficiently to avoid unnecessary hospitalizations and emergency department visits. It emphasizes the selection and coordination of services from the patient's perspective and considers all of the patient's circumstances.

Our goal is to provide optimal patient care while maximizing patient satisfaction through pain management, patient education, provider coordination, and patient advocacy.

Prima CARE, P.C.
Patient Care Coordination Department
187 Plymouth Avenue
Fall River, MA 02722

Phone: 866-774-6272
Fax: 508-672-0871

Click here for office directions.


Patient Transportation

Prima Care, P.C. is please to have a patient transportation service. This makes getting to the doctor much more convenient for the patients who can not drive. The service runs during the week during morning business hours.

Any patient that is interested in the transportation service should arrange it through their Prima CARE physician's office.

Hours of Operation:
Monday – Friday: 8:00 am - 1:00pm.